Scientific Publications

2015
7.		Burkhardt, Dirk; Nazemi, Kawa; Tomic, Silvana; Ginters, Egils Best-practice Piloting of Integrated Social Media Analysis Solution for E-Participation in Cities Journal Article In: Procedia Computer Science. ICTE in regional Development 2015 Valmiera, Latvia, vol. 77, pp. 11–21, 2015, ISSN: 1877-0509. Abstract \| Links \| BibTeX \| Tags: Decision Making, e-Government, Evaluation, Information and Communication Technologies, Piloting, Policy Modeling @article{Burkhardt2015d, title = {Best-practice Piloting of Integrated Social Media Analysis Solution for E-Participation in Cities}, author = {Dirk Burkhardt and Kawa Nazemi and Silvana Tomic and Egils Ginters}, editor = {Egils Ginters and Marco Schumann}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2015icte.pdf, Paper as PDF}, doi = {10.1016/j.procs.2015.12.354}, issn = {1877-0509}, year = {2015}, date = {2015-12-10}, journal = {Procedia Computer Science. ICTE in regional Development 2015 Valmiera, Latvia}, volume = {77}, pages = {11--21}, abstract = {Goal definitions and developments are challenging in large-scale projects, because of the different expertise and skills of the stakeholders. Development often fails its intended goal because of misunderstandings and unclear definitions and descriptions during the planning phase. The paper describes a novel approach to collecting requirements and defining development plans by provisioning a guideline which informs what has to be done, when and in what form. The User Case Requirement Analysis model was applied in the large-scale European project FUPOL during the development of a Social Media Analysis System. Based on this a successful task-based evaluation could be performed that shows the benefit of the model and the software.}, keywords = {Decision Making, e-Government, Evaluation, Information and Communication Technologies, Piloting, Policy Modeling}, pubstate = {published}, tppubtype = {article} } Close Goal definitions and developments are challenging in large-scale projects, because of the different expertise and skills of the stakeholders. Development often fails its intended goal because of misunderstandings and unclear definitions and descriptions during the planning phase. The paper describes a novel approach to collecting requirements and defining development plans by provisioning a guideline which informs what has to be done, when and in what form. The User Case Requirement Analysis model was applied in the large-scale European project FUPOL during the development of a Social Media Analysis System. Based on this a successful task-based evaluation could be performed that shows the benefit of the model and the software. Close Paper as PDF doi:10.1016/j.procs.2015.12.354 Close
6.		Sonntagbauer, Susanne; Sonntagbauer, Peter; Nazemi, Kawa; Burkhardt, Dirk Policy Modeling Methodologies Book Chapter In: Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications, Chapter 23, pp. 512–524, IGI Global, Hershey, PA, USA, 2015, ISBN: 9781466683587. Abstract \| Links \| BibTeX \| Tags: e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling, Process @inbook{Sonntagbauer2015b, title = {Policy Modeling Methodologies}, author = {Susanne Sonntagbauer and Peter Sonntagbauer and Kawa Nazemi and Dirk Burkhardt}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2014egov_ii.pdf, Paper as PDF}, doi = {10.4018/978-1-4666-8358-7.ch023}, isbn = {9781466683587}, year = {2015}, date = {2015-06-01}, booktitle = {Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications}, pages = {512--524}, publisher = {IGI Global}, address = {Hershey, PA, USA}, chapter = {23}, abstract = {The process to develop sustainable public policies is done by public authorities ensuring the involvement of all stakeholders. ICT is rarely included in most of the today's applied policymaking processes. Other process definitions with a focus on ICT inclusion in policy modeling still exist, but they are not well defined. This chapter gives an overview of the existing policy modeling process types and explains their major foci and how they consider ICT and the practical process in public authorities. Afterwards, based on these descriptions, the general requirements on a new ICT-oriented policy modeling process that allows the inclusion of ICT into a valid and useful process for public authorities is given.}, keywords = {e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling, Process}, pubstate = {published}, tppubtype = {inbook} } Close The process to develop sustainable public policies is done by public authorities ensuring the involvement of all stakeholders. ICT is rarely included in most of the today's applied policymaking processes. Other process definitions with a focus on ICT inclusion in policy modeling still exist, but they are not well defined. This chapter gives an overview of the existing policy modeling process types and explains their major foci and how they consider ICT and the practical process in public authorities. Afterwards, based on these descriptions, the general requirements on a new ICT-oriented policy modeling process that allows the inclusion of ICT into a valid and useful process for public authorities is given. Close Paper as PDF doi:10.4018/978-1-4666-8358-7.ch023 Close
5.		Burkhardt, Dirk; Nazemi, Kawa; Zilke, Jan Ruben; Kohlhammer, Jörn; Kuijper, Arjan Fundamental Aspects for E-Government Book Chapter In: Standards and Standardization: Concepts, Methodologies, Tools, and Applications, Chapter 3, pp. 52–68, IGI Global, Hershey, PA, USA, 2015, ISBN: 9781466681118. Abstract \| Links \| BibTeX \| Tags: e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling @inbook{Burkhardt2015eb, title = {Fundamental Aspects for E-Government}, author = {Dirk Burkhardt and Kawa Nazemi and Jan Ruben Zilke and Jörn Kohlhammer and Arjan Kuijper}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2015standards.pdf, Paper as PDF}, doi = {10.4018/978-1-4666-8111-8.ch003}, isbn = {9781466681118}, year = {2015}, date = {2015-03-01}, booktitle = {Standards and Standardization: Concepts, Methodologies, Tools, and Applications}, pages = {52--68}, publisher = {IGI Global}, address = {Hershey, PA, USA}, chapter = {3}, abstract = {The upcoming initiatives using ICT in the government process should strengthen the benefit of e-government in most countries. Since e-government among other e-related terms is a widely (interpreted) term, it is sometimes challenging to understand the objective and goals of an initiative. Therefore, in this chapter, the authors introduce and explain most e-government related terms. Even more, they outline some interesting initiatives and implementations to explain the benefits of using ICT in the government domain. Concrete activities are aligned to the terms to explain their practical use in a better way. The authors conclude with several challenges that arise when thinking of the implementation of e-government services. Overall, this chapter should give a good overall view of e-government and the related issues.}, keywords = {e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling}, pubstate = {published}, tppubtype = {inbook} } Close The upcoming initiatives using ICT in the government process should strengthen the benefit of e-government in most countries. Since e-government among other e-related terms is a widely (interpreted) term, it is sometimes challenging to understand the objective and goals of an initiative. Therefore, in this chapter, the authors introduce and explain most e-government related terms. Even more, they outline some interesting initiatives and implementations to explain the benefits of using ICT in the government domain. Concrete activities are aligned to the terms to explain their practical use in a better way. The authors conclude with several challenges that arise when thinking of the implementation of e-government services. Overall, this chapter should give a good overall view of e-government and the related issues. Close Paper as PDF doi:10.4018/978-1-4666-8111-8.ch003 Close
2014
4.		Burkhardt, Dirk; Nazemi, Kawa; Klamm, Christopher; Kohlhammer, Jörn; Kuijper, Arjan Comparison of e-Participation Roadmap in Industrial and Developing Countries Based on Germany and Kenya Proceedings Article In: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance, pp. 399–402, ACM, New York, NY, USA, 2014, ISBN: 978-1-60558-611-3. Abstract \| Links \| BibTeX \| Tags: Digital Inclusion, e-Government, e-Participation, Information and Communication Technologies, Public Participation, Study @inproceedings{Burkhardt2014b, title = {Comparison of e-Participation Roadmap in Industrial and Developing Countries Based on Germany and Kenya}, author = {Dirk Burkhardt and Kawa Nazemi and Christopher Klamm and Jörn Kohlhammer and Arjan Kuijper}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2014icegov.pdf, Paper as PDF}, doi = {10.1145/2691195.2691209}, isbn = {978-1-60558-611-3}, year = {2014}, date = {2014-10-27}, booktitle = {Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance}, pages = {399--402}, publisher = {ACM}, address = {New York, NY, USA}, series = {ICEGOV '14}, abstract = {This paper compares the E-Participation roadmaps of industrial and developing countries, based on Germany and Kenya as representatives. Therefore, the ICT roadmap of each country is described in a clear shape and with representative E-Participation projects of each country. Based on these projects, the comparison is performed on a categorical level in terms of (1) participation forms, (2) used ICT, and (3) socio-political requirements. Afterwards, the results are summarized to determine an overall view on the E-Participation situation in both countries. As a result of the comparison similarities and significant differences will be identified. The results are useful for software developing organizations that want to create ICT governance tools for industrial as well as developing countries and therefore need to consider the characteristics and requirements of both country types.}, keywords = {Digital Inclusion, e-Government, e-Participation, Information and Communication Technologies, Public Participation, Study}, pubstate = {published}, tppubtype = {inproceedings} } Close This paper compares the E-Participation roadmaps of industrial and developing countries, based on Germany and Kenya as representatives. Therefore, the ICT roadmap of each country is described in a clear shape and with representative E-Participation projects of each country. Based on these projects, the comparison is performed on a categorical level in terms of (1) participation forms, (2) used ICT, and (3) socio-political requirements. Afterwards, the results are summarized to determine an overall view on the E-Participation situation in both countries. As a result of the comparison similarities and significant differences will be identified. The results are useful for software developing organizations that want to create ICT governance tools for industrial as well as developing countries and therefore need to consider the characteristics and requirements of both country types. Close Paper as PDF doi:10.1145/2691195.2691209 Close
3.		Burkhardt, Dirk; Nazemi, Kawa; Zilke, Jan Ruben; Kohlhammer, Jörn; Kuijper, Arjan Fundamental Aspects for E-Government Book Chapter In: Sonntagbauer, Peter; Nazemi, Kawa; Sonntagbauer, Susanne; Prister, Giorgio; Burkhardt, Dirk (Ed.): Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling, Chapter 1, pp. 1–18, IGI Global, Hershey, PA, USA, 2014, ISBN: 9781466662360. Abstract \| Links \| BibTeX \| Tags: e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling @inbook{Burkhardt2014d, title = {Fundamental Aspects for E-Government}, author = {Dirk Burkhardt and Kawa Nazemi and Jan Ruben Zilke and Jörn Kohlhammer and Arjan Kuijper}, editor = {Peter Sonntagbauer and Kawa Nazemi and Susanne Sonntagbauer and Giorgio Prister and Dirk Burkhardt}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2014egov_i.pdf, Paper as PDF}, doi = {10.4018/978-1-4666-6236-0.ch001}, isbn = {9781466662360}, year = {2014}, date = {2014-06-24}, booktitle = {Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling}, pages = {1--18}, publisher = {IGI Global}, address = {Hershey, PA, USA}, chapter = {1}, abstract = {The upcoming initiatives using ICT in the government process should strengthen the benefit of e-government in most countries. Since e-government among other e-related terms is a widely (interpreted) term, it is sometimes challenging to understand the objective and goals of an initiative. Therefore, in this chapter, the authors introduce and explain most e-government related terms. Even more, they outline some interesting initiatives and implementations to explain the benefits of using ICT in the government domain. Concrete activities are aligned to the terms to explain their practical use in a better way. The authors conclude with several challenges that arise when thinking of the implementation of e-government services. Overall, this chapter should give a good overall view of e-government and the related issues.}, keywords = {e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling}, pubstate = {published}, tppubtype = {inbook} } Close The upcoming initiatives using ICT in the government process should strengthen the benefit of e-government in most countries. Since e-government among other e-related terms is a widely (interpreted) term, it is sometimes challenging to understand the objective and goals of an initiative. Therefore, in this chapter, the authors introduce and explain most e-government related terms. Even more, they outline some interesting initiatives and implementations to explain the benefits of using ICT in the government domain. Concrete activities are aligned to the terms to explain their practical use in a better way. The authors conclude with several challenges that arise when thinking of the implementation of e-government services. Overall, this chapter should give a good overall view of e-government and the related issues. Close Paper as PDF doi:10.4018/978-1-4666-6236-0.ch001 Close
2.		Burkhardt, Dirk; Nazemi, Kawa; Kohlhammer, Jörn Policy Modeling Methodologies Book Chapter In: Sonntagbauer, Peter; Nazemi, Kawa; Sonntagbauer, Susanne; Prister, Giorgio; Burkhardt, Dirk (Ed.): Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling, Chapter 4, pp. 48–60, IGI Global, Hershey, PA, USA, 2014, ISBN: 9781466662360. Abstract \| Links \| BibTeX \| Tags: e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling, Process @inbook{Burkhardt2014e, title = {Policy Modeling Methodologies}, author = {Dirk Burkhardt and Kawa Nazemi and Jörn Kohlhammer}, editor = {Peter Sonntagbauer and Kawa Nazemi and Susanne Sonntagbauer and Giorgio Prister and Dirk Burkhardt}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2014egov_ii.pdf, Paper as PDF}, doi = {10.4018/978-1-4666-6236-0.ch004}, isbn = {9781466662360}, year = {2014}, date = {2014-06-24}, booktitle = {Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling}, pages = {48--60}, publisher = {IGI Global}, address = {Hershey, PA, USA}, chapter = {4}, abstract = {The process to develop sustainable public policies is done by public authorities ensuring the involvement of all stakeholders. ICT is rarely included in most of the today's applied policymaking processes. Other process definitions with a focus on ICT inclusion in policy modeling still exist, but they are not well defined. This chapter gives an overview of the existing policy modeling process types and explains their major foci and how they consider ICT and the practical process in public authorities. Afterwards, based on these descriptions, the general requirements on a new ICT-oriented policy modeling process that allows the inclusion of ICT into a valid and useful process for public authorities is given.}, keywords = {e-Government, e-Participation, Information and Communication Technologies, Open Data, Policy, Policy Modeling, Process}, pubstate = {published}, tppubtype = {inbook} } Close The process to develop sustainable public policies is done by public authorities ensuring the involvement of all stakeholders. ICT is rarely included in most of the today's applied policymaking processes. Other process definitions with a focus on ICT inclusion in policy modeling still exist, but they are not well defined. This chapter gives an overview of the existing policy modeling process types and explains their major foci and how they consider ICT and the practical process in public authorities. Afterwards, based on these descriptions, the general requirements on a new ICT-oriented policy modeling process that allows the inclusion of ICT into a valid and useful process for public authorities is given. Close Paper as PDF doi:10.4018/978-1-4666-6236-0.ch004 Close
1.		Burkhardt, Dirk; Nazemi, Kawa; Kohlhammer, Jörn Visual Process Support to Assist Users in Policy Making Book Chapter In: Sonntagbauer, Peter; Nazemi, Kawa; Sonntagbauer, Susanne; Prister, Giorgio; Burkhardt, Dirk (Ed.): Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling, Chapter 9, pp. 129–148, IGI Global, Hershey, PA, USA, 2014, ISBN: 9781466662360. Abstract \| Links \| BibTeX \| Tags: Adaptation, Adaptive Visualization, Information and Communication Technologies, Policy, Policy Modeling, Process, SemaVis @inbook{Burkhardt2014f, title = {Visual Process Support to Assist Users in Policy Making}, author = {Dirk Burkhardt and Kawa Nazemi and Jörn Kohlhammer}, editor = {Peter Sonntagbauer and Kawa Nazemi and Susanne Sonntagbauer and Giorgio Prister and Dirk Burkhardt}, url = {https://dirk.burkhardt.xyz/wp-content/uploads/2018/11/2014egov_iv.pdf, Paper as PDF}, doi = {10.4018/978-1-4666-6236-0.ch009}, isbn = {9781466662360}, year = {2014}, date = {2014-06-24}, booktitle = {Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling}, pages = {129--148}, publisher = {IGI Global}, address = {Hershey, PA, USA}, chapter = {9}, abstract = {The policy making process requires the involvement of various stakeholders, who bring in very heterogeneous experiences and skills concerning the policymaking domain, as well as experiences of ICT solutions. Current solutions are primarily designed to provide “one-solution-fits-all” answers, which in most cases fail the needs of all stakeholders. In this chapter, the authors introduce a new approach to assist users based on their tasks. Therefore, the system observes the interaction of the user and recognizes the current phase of the policymaking process and the profile of the user to assist him more sufficiently in solving his task. For this purpose, the system automatically enables or disables supporting features such as visualization, tools, and supporting techniques.}, keywords = {Adaptation, Adaptive Visualization, Information and Communication Technologies, Policy, Policy Modeling, Process, SemaVis}, pubstate = {published}, tppubtype = {inbook} } Close The policy making process requires the involvement of various stakeholders, who bring in very heterogeneous experiences and skills concerning the policymaking domain, as well as experiences of ICT solutions. Current solutions are primarily designed to provide “one-solution-fits-all” answers, which in most cases fail the needs of all stakeholders. In this chapter, the authors introduce a new approach to assist users based on their tasks. Therefore, the system observes the interaction of the user and recognizes the current phase of the policymaking process and the profile of the user to assist him more sufficiently in solving his task. For this purpose, the system automatically enables or disables supporting features such as visualization, tools, and supporting techniques. Close Paper as PDF doi:10.4018/978-1-4666-6236-0.ch009 Close